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Help › Emergencies and shutoffs

Emergencies and shutoffs

When a pipe bursts or a fire is coming, you need the plan, the valve and the number — not a search. Write them down now, and they’re one tap from Home when you need them, with or without signal.

The Emergency button

The red Emergency button near the top of Home asks What’s happening? Water leak, fire or evacuating, gas smell, earthquake, flood, storm, power out — the ones your area is prone to come first. Under them is Who to call, one tap each: 911, then the numbers you keep for emergencies and the companies you use. Someone to call adds one — Grandma to get the kids, the lawyer, the police non-emergency line.

Each situation shows, in order:

The first time, you’ll see a suggested plan, labelled with where it came from — Ready.gov, CAL FIRE’s Ready, Set, Go!, or common plumbing advice. It’s a draft until you save it: slide a step right to change it — the plumber can be your own plumber, with their number — or left to remove it, and Add a step of your own. Save makes it yours; Cancel leaves nothing behind. A saved plan works the same way. Steps that turn something off are pointed at your own shutoffs.

  1. Home, with the red Emergency button under the place name.Tap Emergency on Home.
  2. The Water leak plan, labelled Suggested, based on common plumbing advice, with five steps.Water leak: a suggested plan, a draft until you save it.
  3. The Plumber step slid right, showing a green Edit button.Slide a step right to change it.
  4. The step being edited: What, Dave; Do, Call; Why, He knows the house; Linked to, Dave (plumber).The plumber becomes your own: Dave, who knows the house.
  5. The saved plan, with Dave, call, and a Call button.Saved. Dave has a Call button now.

A situation of your own

Not every emergency is on the list — a break-in, someone who shouldn’t be there. On the Emergency screen, Add › Something else to plan for: name it, and it sits on the screen with the rest.

Papers

The insurance policy, the deed, vehicle titles, vet records. For each: where the original is (“blue folder, top drawer of the desk”), its number, who to call about it, and a link if a copy is online. They’re under Papers on the Emergency screen, and a step can say to take them. Uploading the files themselves is coming later.

Shutoffs

On the Emergency screen, tap Shutoffs. They are grouped by water, electric, gas and propane, septic and irrigation, and each card leads with where it is.

To add one: Add › A shutoff, or A shutoff here on a building’s page. Type what it shuts off — main water, gas, main breaker — or add your own kind, like a sprinkler zone. Then write:

A shutoff is a thing, so it has its own page: Something broke, who serviced it, and its history.

A thing that has a shutoff

Some shutoffs belong to something else: the switch in the septic pump’s control box, the breaker for the well pump. Open that thing and use Add › Its shutoff. It shows on the thing’s page and on the Shutoffs screen. The septic control box also gets a check-up to test its high-water alarm.

Pins: marking where something is

Stand at it and tap Use my location. Shutoffs have it, and so does every thing and building — walk the property once and pin every hose bib as you go. The pin says how exact it is (“to within 6 m”).

Take me there opens the pin in Apple Maps or Google Maps for walking directions. Nothing is sent to either until you tap it.

Coming: a map of the property with everything you’ve pinned on it, and handing it to the next owner.

With no signal